Global Housing Programs


Accommodating the World, One Guest at a Time

Oakwood Worldwide is uniquely positioned to responsively meet the evolving demands of businesses on the move. Managing and operating the industry’s largest inventory of apartments and homes, Oakwood Worldwide delivers innovative housing solutions through a leading combination of locations, accommodations, amenities, award-winning technologies and 24/7 customer care. Businesses of all sizes count on us for seamless, end-to-end housing programs that simplify the process for clients, and optimize the experience for guests.

Global Scale and Inventory

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The Americas

United States

With our global headquarters in Los Angeles and more than 40 regional offices across the country, Oakwood Worldwide’s presence and capabilities in the United States are unrivaled. Through two well-known brands, Oakwood and ExecuStay, we offer the most choice of move-in ready corporate housing designed to meet the needs of organizations with long- and short-term travel and mobility programs. Whether you have a large intern group staying in one of our exclusive Oakwood branded properties in Chicago, a consulting team rotating through New York or an entertainment group on long term stay in L.A., Oakwood Worldwide has the breadth of offering, local expertise, implementation and account teams to make each stay a success.

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Latin America and Canada

As more companies expand their scope to include the Americas, they look to Oakwood Worldwide for innovative housing solutions and industry-leading local market expertise. With sales and service representatives dedicated to these regions, we have personal relationships with destination service providers and our apartment suppliers as well as an understanding of cultural and regional nuances. For our clients, this means Oakwood Worldwide associates have personally met each vendor we partner with, toured every apartment booked and spent time on-the-ground ensuring an unmatched level of quality with the Oakwood brand in Latin America and Canada.

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EMEA

Europe, Middle East, Africa

With regional headquarters in London and a network of properties across Europe, Oakwood Worldwide is able to fulfill the housing needs in top business destinations through the region. Our team of more than 75 associates, located in-region, speaks 12 languages and specializes in accommodations and unparalleled client support across all of Europe, with a strong presence in Germany, France, Belgium, Italy, the Netherlands, Sweden and Switzerland, among others.

The evolving world of business has seen the remarkable rise of the Middle East and Africa as powerful centers of commerce in recent years. That makes Oakwood Worldwide’s presence in the region an important resource for companies seeking to capitalize on the growth of opportunities available there. We continue to invest in new housing solutions throughout this evolving corner of the globe.

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APAC

Asia Pacific

As the Asia Pacific region continues its growth as a center of world commerce, the demand for innovative, comprehensive serviced apartment solutions has also increased. More companies look to Oakwood Worldwide as an accommodations partner but also for local insights and expertise, plus ongoing support to help ensure success in this vital region. With a regional headquarters in Singapore, more than 75 associates and more than 20 languages spoken and in-region supplier relationships that span 25 years, our presence and expertise is unrivaled.

In addition to hundreds of serviced apartment accommodations offered throughout Asia Pacific, through our Oakwood Asia Pacific, Ltd. division, we currently manage 28 Oakwood branded properties across China, Hong Kong, India, Indonesia, Japan, Korea, the Philippines and Thailand. Here, business and leisure guests experience a hotel-like stay matched with a high level of community amenities, fully staffed front desk and personalized service, providing more opportunities for networking outside the typical serviced apartment environment.

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Account Services

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Client Support

Our clients’ needs are our top priority and Oakwood Worldwide’s sales and solutions teams are structured to work with the dynamics of your organization. With sales teams located in 50+ offices across the globe and localized account management, our coordinated approach ensures your business is always on, any time of day, anywhere in the world.

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24-Hour Service

Our investment in a 24/7/365 Worldwide Sales and Service Center is critical to providing booking, billing, sourcing and service request support for our clients and guests. Staffed to handle more than 300,000 inquiries each year, our WSSC takes care of you and your travelers before, during and after each stay with us.

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Powerful Partnerships

As an active member of industry organizations such as Worldwide ERC®, Corporate Housing Providers Association and The Forum for Expatriate Management, Oakwood Worldwide is heavily involved in practicing and developing the latest global housing best practices, ensuring our clients’ mobility programs evolve with the industry.

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Online Account Access

We have invested in proprietary technology to connect you and your guests with important account and reservation details. eOakwood allows access to the details of your housing program, such as guest arrival and departure dates and service requests. myOakwood offers your guests immediate access to their individual reservation details, housekeeping services and community information.


Cost Containment Strategies

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Your Profitability – Our Top Priority

Recognizing the investment companies are making when they procure corporate housing, Oakwood Worldwide is dedicated to making the process efficient and transparent. From proactively writing proposals to ongoing analysis and reporting, we present the data and insights our clients need to manage global housing programs.

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Simplified Reporting

Oakwood Worldwide provides robust and transparent reporting capabilities that present comprehensive data and quantitative insights that present clients with a clear picture of their housing activity, making it easier to manage and contain costs.

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Buying Power

As the largest provider of corporate housing and serviced apartments, Oakwood Worldwide offers a breadth and depth of resources found nowhere else. Our size and scope gives us unmatched buying power, strong supply chain alliances and the ability to scale with your business across town or across the globe.

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Customized Invoices

Oakwood Worldwide simplifies the financial management of your housing program while keeping compliance and security top of mind. Our options for consolidated, multi-currency invoicing based on contract terms with our established global legal entities effectively serve your organization’s best interest.


Risk Management Methods

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Duty of Care

Oakwood Worldwide developed its Duty of Care program in order to provide a standard of care that mitigates potential risks and minimizes the impact of unanticipated events. From disaster preparedness to crisis response to information safety and security, we have reactive and proactive measures in place to ensure uninterrupted service to our clients.

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Regulatory Compliance

Oakwood Worldwide complies with the laws and regulations of each country in which we do business. All of our DBA and trade names are registered globally, so our clients know they’re working with an accredited partner. And we’ve taken due diligence in ensuring that all of our suppliers are OFAC compliant, protecting both of our reputations from unforeseen risk.

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Data Protection

Your privacy and data security is of paramount importance to us. We use a variety of proven methods to encrypt and secure our client data, including complying with the principles set forth by the U.S.-EU Safe Harbor framework. We have also enacted a disaster recovery plan, ensuring that our business will continue to operate in cases of unforeseen technological events.

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Corporate Integrity

When you partner with Oakwood Worldwide, you’re working with one of the most financially stable corporate housing and serviced apartment brands, one whose reputation has inspired an industry for over 50 years. We invest heavily in our associates, supply chain, vendors, technology and partners in order to make our client’s housing programs a complete success.