Comprehensive Program Management

Your Total Solution

A comprehensive housing program designed with your comfort, security and bottom line in mind.

Oakwood Worldwide understands the many business complexities associated with managing a global housing program, including the cost drivers and growing security risks. Our experience working with organizations like yours has resulted in housing program design refinements and management solutions that afford enhanced transparency and more control—to help you contain costs, mitigate risks and improve efficiency without compromising quality. And because we’re always innovating, you can count on Oakwood Worldwide to continue delivering solutions with your success in mind, from more robust tracking and reporting capabilities to advanced data protection to the industry’s most proactive crisis management programs.

Account Services


Client Support

Our clients’ needs are our top priority and Oakwood Worldwide’s sales and solutions teams are structured to work with the dynamics of your organization. With sales teams located in 50+ offices across the globe and localized account management, our coordinated approach ensures your business is always on, any time of day, anywhere in the world.


24-Hour Service

Our investment in a 24/7/365 Worldwide Sales and Service Center is critical to providing booking, billing, sourcing and service request support for our clients and guests. Staffed to handle more than 300,000 inquiries each year, our WSSC takes care of you and your travelers before, during and after each stay with us.


Powerful Partnerships

As an active member of industry organizations such as Worldwide ERC, Corporate Housing Providers Association and Forum for Expatriate Management, Oakwood Worldwide is heavily involved in practicing and developing the latest global housing best practices, ensuring our clients’ mobility programs evolve with the industry.


Online Account Access

We have invested in proprietary technology to connect you and your guests with important account and reservation details. eOakwood allows access to the details of your housing program, such as guest arrival and departure dates and service requests. myOakwood offers your guests immediate access to their individual reservation details, housekeeping services and community information.

Cost Containment Strategies


Your Profitability – Our Top Priority

Recognizing the investment companies are making when they procure corporate housing, Oakwood Worldwide is dedicated to making the process efficient and transparent. From proactively writing proposals to ongoing analysis and reporting, we present the data and insights our clients need to manage global housing programs.


Simplified Reporting

Oakwood Worldwide provides robust and transparent reporting capabilities that present comprehensive data and quantitative insights that present clients with a clear picture of their housing activity, making it easier to manage and contain costs.


Buying Power

As the largest provider of corporate housing and serviced apartments, Oakwood Worldwide offers a breadth and depth of resources found nowhere else. Our size and scope gives us unmatched buying power, strong supply chain alliances and the ability to scale with your business across town or across the globe.


Customized Invoices

Oakwood Worldwide simplifies the financial management of your housing program while keeping compliance and security top of mind. Our options for consolidated, multi-currency invoicing based on contract terms with our established global legal entities effectively serve your organization’s best interest.

Risk Management Methods


Duty of Care

Oakwood Worldwide developed its Duty of Care program in order to provide a standard of care that mitigates potential risks and minimizes the impact of unanticipated events. From disaster preparedness to crisis response to information safety and security, we have reactive and proactive measures in place to ensure uninterrupted service to our clients.


Regulatory Compliance

Oakwood Worldwide complies with the laws and regulations of each country in which we do business. All of our DBA and trade names are registered globally, so our clients know they’re working with an accredited partner. And we’ve taken due diligence in ensuring that all of our suppliers are OFAC complaint, protecting both of our reputations from unforeseen risk.


Data Protection

Your privacy and data security is of paramount importance to us. We use a variety of proven methods to encrypt and secure our client data, including complying with the principles set forth by the U.S.-EU Safe Harbor framework. We have also enacted a disaster recovery plan, ensuring that our business will continue to operate in cases of unforeseen technological events.


Corporate Integrity

When you partner with Oakwood Worldwide, you’re working with one of the most financially stable corporate housing and serviced apartment brands, one whose reputation has inspired an industry for over 50 years. We invest heavily in our associates, supply chain, vendors, technology and partners in order to make our client’s housing programs a complete success.